Grievance Redressal Mechanism
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Designated Grievance Officer
NCRBuzz has appointed a dedicated Grievance Officer in compliance with Rule 11 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Designation: Grievance Redressal Officer
Entity: NCRBuzz Media
Email: [email protected]
Location: National Capital Region (Delhi-NCR), India
How to File a Grievance
Any reader or aggrieved party may lodge a formal grievance regarding content published on NCRBuzz by emailing [email protected] with the following details:
- Full Name & Contact Information: Name, physical address, and contact number of the complainant.
- Exact URL & Headline: The specific URL on NCRBuzz.in of the article in dispute.
- Specific Nature of Grievance: Detailed explanation of the factual error, copyright infringement, defamation claim, or regulatory code violation.
- Supporting Documents: Certified gazette notices, legal judgments, or authoritative documentation supporting the claim.
Resolution Timelines & Procedure
Every grievance is acknowledged within 24 hours of receipt with a unique tracking ID.
The grievance will be investigated and formally disposed of within 15 calendar days.
Level II Self-Regulatory Appeal
If a complainant is unsatisfied with the decision of the Grievance Officer, they may escalate the matter to the designated Self-Regulatory Body under the Ministry of Information and Broadcasting, Government of India.