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Delhi-NCR The Hindu Delhi • Oct 26, 2026

Project Sadak Logs 2,927 Road Complaints Across Delhi, Mumbai, and Bengaluru, Tracking 190 Repairs via AI

💡 Key Takeaways

•Project Sadak logged 2,927 road hazard complaints across Delhi, Mumbai, and Bengaluru.
•The AI-powered platform has successfully tracked and verified 190 municipal infrastructure repairs.
•The initiative bridges gaps between citizens and civic authorities like NHAI and BBMP.

NEW DELHI [NCRBuzz Wire] — **Project Sadak, an innovative AI-driven civic reporting tool created by a 16-year-old student, has registered a total of 2,927 road hazard complaints across the metropolitan regions of Delhi, Mumbai, and Bengaluru, successfully tracking 190 municipal repair works to completion.** The platform was conceptualized following a severe road accident that injured the developer's parents, motivating the creation of an automated system to bridge the gap between citizens and municipal authorities.

### Operational Scope and Municipal Coordination

**Operating across major urban corridors, Project Sadak utilizes advanced artificial intelligence to automatically identify potholes, damaged signages, open manholes, and faulty road infrastructure.** The platform maps these hazards and autonomously attributes grievances to the appropriate municipal bodies, such as the National Highways Authority of India (NHAI), Bruhat Bengaluru Mahanagara Palike (BBMP), and respective municipal corporations in Delhi and Mumbai. By pinpointing jurisdictional responsibility, the system eliminates traditional administrative delays in commuter grievance redressing.

### Commuter Impact and Safety Analytics

**Commuter safety in high-density transit corridors has seen measurable improvements where the AI tool has actively monitored repair milestones.** Out of the 2,927 logged complaints, exactly 190 infrastructure fixes have been verified and tracked through to completion by the platform. Urban mobility experts note that real-time tracking systems like Project Sadak assist municipal authorities in prioritizing emergency patchworks, thereby mitigating vehicular congestion and reducing accident risks during peak transit hours.

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🏛️ Background Context

Urban road maintenance across major Indian metropolises traditionally suffers from fragmented grievance redressal mechanisms, involving multiple overlapping municipal jurisdictions such as municipal corporations, development authorities, and national highway agencies.

💡 Citizen & Commuter Quick Explainer (FAQ)

Q1: What is Project Sadak?

Project Sadak is an AI-powered platform built by a teenager to log road hazards, identify responsible municipal departments, and track infrastructure repairs.

Q2: Which cities are covered under Project Sadak?

The platform currently operates across major metropolitan regions including Delhi, Mumbai, and Bengaluru.

Q3: How many complaints has Project Sadak handled so far?

The AI platform has logged 2,927 road hazard complaints and successfully tracked 190 municipal repair works to completion.

Verified Wires: The Hindu Delhi Original Wire Dispatch ↗

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